Privacy Policy
Welcome to Isfahan Hammam & Spa (operated by Fereshteh Resources Sdn. Bhd.). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.isfahanhammam.com and use our booking services.
By accessing or using our website, you acknowledge the practices described in this Privacy Policy.
1. Information Collected via Phone Reservations
Our website does not contain online booking forms or active data collection portals. We collect personal information only when you call us directly to make a reservation or inquire about our services.
When you make a phone reservation, we may collect the following:
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Contact Details: Your name and phone number to secure and confirm your booking.
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Booking Information: The date, time, and specific hammam or spa treatments you are requesting.
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Health and Safety Information: Any allergies, physical conditions, or preferences you voluntarily disclose to ensure your spa treatments are safe and appropriate for you.
2. Information Collected Automatically on Our Website
While we do not ask for personal details on our website, standard web hosting and analytics tools may automatically collect technical information when you browse www.isfahanhammam.com. This includes:
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Device and Browser Information: Your IP address, browser type, operating system, and device type.
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Usage Data: The pages you view, the time spent on our site, and referring website addresses.
This information is used to ensure our website functions properly, monitor site security, and understand general visitor trends.
3. Data Security
We implement reasonable administrative and physical security measures to protect the personal information collected via phone from unauthorized access, alteration, disclosure, or destruction.
Access to our reservation records is restricted solely to authorized staff who require the information to manage your booking.